oktk3's Privacy Policy

oktk3 ("we", "our", "platform") is an online gaming platform operated for users in Bangladesh. We place the highest importance on the privacy of your personal information. This Privacy Policy ("Policy") explains what information we collect when you use our website and services, how we use it, and how we keep it secure.

This policy applies to all oktk3 services — including website browsing, account registration, playing games, financial transactions, and receiving customer support. By using our platform, you are considered to have agreed to this policy.

oktk3 collects different types of information in different situations. The details are set out below:

2.1 Registration Information

When you create an account on our platform, we collect the following information:

• Full name and display name
• Mobile number and email address
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• Username and password (stored in encrypted form)
• Residential information

2.2 Financial Information

We collect the necessary payment information to process deposits and withdrawals. oktk3 currently supports transactions via bKash, Nagad, and Rocket. The information collected includes:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit and withdrawal dates and times
• Transaction reference numbers

2.3 Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Usage time, pages visited, and session data
• Information collected through cookies and tracking technologies
• Referral source and navigation history

2.4 Gaming Activity Information

To improve our service quality and ensure responsible gaming, we also store gaming-related information, such as:

• Game play history and duration
• Bet amounts and outcomes
• Bonus usage and wagering progress
• Preferred games and categories

oktk3 uses collected information only for the following legitimate purposes:

• Service delivery: To manage accounts, process transactions, and ensure gaming functionality.
• Age and identity verification: To confirm that users are aged 21 or above and to prevent fraudulent activity.
• Customer support: To resolve your issues and answer your questions via live chat and email.
• Security: To maintain account protection, fraud detection, and cybersecurity.
• Service improvement: To enhance platform performance and user experience.
• Responsible gaming: To identify unusual gaming behaviour and provide support when needed.
• Legal compliance: To maintain records required under applicable laws and regulations.
• Communications: To send important service-related notifications, policy changes, and account-related information.

oktk3 does not sell or rent your personal information to third parties. However, we may disclose information in the following limited circumstances:

• Service provider partners: Trusted organisations providing payment processing, cybersecurity, and technical support — only the necessary information is shared, and they are required to follow privacy standards equivalent to this policy.
• Game providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi receive limited information necessary to manage your gaming activity on their platforms.
• Legal requirements: Information may be provided in response to a valid legal request from a competent authority or a court order.
• Security and protection: To prevent and investigate fraud, money laundering, or other illegal activities.

Outside of the circumstances listed above, your information is kept completely confidential.

Our platform uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: To maintain login sessions, perform security checks, and ensure the basic functionality of the website.
• Functional cookies: To remember your preferences and settings, such as language preferences.
• Analytics cookies: To understand how the platform is used and to improve services.

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

oktk3 applies industry-standard security measures to protect your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is protected by strong encryption.
• Password hashing: Your password is never stored directly — only an encrypted hash is stored.
• Restricted access: Only authorised staff are granted access to your information where necessary.
• Regular security testing: Our systems are kept secure through regular security audits and vulnerability assessments.
• Two-factor verification: Additional verification is triggered in the event of suspicious login attempts.
• Data backups: Regular backups are maintained to allow recovery in the event of server failure or data loss.

While we always strive to maintain the highest level of security, no digital system is completely free of risk. Please keep your account password confidential and do not share it with others.

We retain your information only for as long as necessary. Retention periods are determined based on the following:

• Account-related information is retained for as long as your account remains active.
• Financial transaction records are kept for a defined period after account closure to meet applicable legal requirements.
• Customer support communication history is retained for the purpose of ensuring service quality.
• Security logs are kept for a limited period and then deleted.

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — though this may not be possible where legal obligations apply.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to object: The right to object to the use of your information for specific purposes.

To exercise any of the above rights, please contact our support team via live chat or email.

Third-party game providers operate on our platform, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Netent, Microgaming, and Ezugi. These providers may have their own privacy policies that apply to your use of their platforms. We are not responsible for the data protection practices of these third parties, but we only work with providers that follow industry-standard security practices.

Payment service providers bKash, Nagad, and Rocket (Dutch-Bangla Bank's mobile wallet) process transactions directly through their own secure gateways on our platform. Your complete financial credentials are never sent to oktk3's servers during a transaction.

oktk3 strictly does not collect information from anyone under the age of 21, and no one below this age limit is permitted to use our services. Age is verified at the time of registration, and additional verification is in place for suspicious cases. If you inform us that information about a minor has been collected by mistake, we will delete it immediately and close the associated account.

We may update this privacy policy from time to time. If any significant changes are made, we will notify you accordingly. The date of the most recent update to the policy will be clearly stated at the top of this page.

Continued use of our platform after any changes will be considered acceptance of the revised policy. We therefore recommend reviewing this policy regularly.

In the event of a data security breach, we will act promptly:

• Affected users will be notified as quickly as possible.
• The cause of the breach will be investigated and steps will be taken to prevent recurrence.
• Relevant authorities will be notified where applicable.
• Necessary support and recommendations will be provided for affected users.